Are you using hand-written invoices, or do you lose that post-it note with customer address information on it?
Do you plan deliveries in a paper diary and sometimes double-book?
Then a CRM system is what your company needs!
JJ-Solutions live and eat databases and are familiar with Access, SQL Server and MySQL. If you need a Customer Relationship Management system built around your business data you would be amazed at what it can do.
What begins as storing customer data, orders and producing invoices can develop into a very powerful tool when you begin to have stock control information, and reports written that show you customer buying patterns. Simple tasks can be automated so no more hand-written letters and batch jobs/emails can be fired with one click.
One such system has been implemented at a Printing firm and they are now able to track each order through to completion, invoice and chase non-payments. Tasks can be assigned to members of staff and mail shots to customers can be achieved within minutes
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